Question 1

Are you the seller or the exporter of record?

Accepted Answer

No. The Australian producer remains the seller and exporter of record. Southern Cross Provisions is a disclosed commission agent that introduces buyers — we never take title to the goods.

Question 2

Do you add any markup to the price?

Accepted Answer

No. Buyers pay the producer's price. Our commission is disclosed and paid by arrangement, so buying through us costs no more than going direct.

Question 3

What does it cost a producer to work with you?

Accepted Answer

Nothing up front — no retainers, listing or setup fees. We're paid a commission only once an order ships and is paid, and the arrangement is non-exclusive.

Question 4

How can I verify you're a real business?

Accepted Answer

We're an Australian registered business — ABN 26 908 291 228, verifiable on the public ABN Lookup. We're based in Brisbane and reachable directly by email and phone.

Question 5

What products do you work with?

Accepted Answer

Premium Australian honey, native bush foods and botanicals, and gourmet pantry lines. As a new agency we describe these as categories rather than specific brands while we build our producer relationships.

Question 6

Which markets do you cover, and who's behind it?

Accepted Answer

Premium buyers — importers, distributors, retailers and hospitality — across the Gulf and Asia. Southern Cross Provisions is run by Andrew Roache, Export Sales Agent, from Brisbane, Australia.

Australian provenance, for the world's finest tables.